US Shopee Business Edition Orders and After-Sales Service - Practical Methods to Reduce Return Rates
US Shopee Business Edition 1. Logistics Selection (Latest Time Limit in 2025)
Channel Time Limit Suitable Products
Shopee Express 3-5 days Small Items (<1kg)
US Shopee Business Edition Third-Party Ocean Shipping 15-20 Days Large Furniture
2. After-sales Template (Automatic Reply)
text
Dear {Buyer Name}, your order {Order Number} has been shipped and is expected to arrive on {Date}. If you have any questions, please feel free to contact us! ❤️
3. US Shopee Business Edition Negative Review Processing Steps
Reply within 24 hours: Apology + Compensation Plan (such as reissue/return coupon).
Contact customer service to appeal: If the review contains insulting words, you can apply for deletion.
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